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Shipping & Services

Orders are processed and shipped within 24 business hours. We offer a variety of shipping methods for your convenience.

2019 Holiday Shipping Dates

For all items marked "Available for Immediate Shipment" or "In Stock", please follow the ordering dates below to ensure your gifts arrive on or before December 24. Express Shipping deadline extended to Monday 12/23, 1:00 PM EST.

Contiguous U.S. Last day to order Order by
Standard See Map Below* 6:00 p.m. EST
3 Business Days Thursday, 12/19 1:00 p.m. EST
2 Business Days Friday, 12/20 1:00 p.m. EST
1 Business Day Monday, 12/23 1:00 p.m. EST
Truck Shipments (noted by   on product page) Wednesday, 12/11 6:00 p.m. EST

AK, HI and US Territories Last day to order Order by
3 Business Day Thursday, 12/20 1:00 p.m. EST

APO/FPO Addresses Last day to order Order by
Standard Thursday, 11/14 6:00 p.m. EST
Expedited Shipping Sunday, 12/08 6:00 p.m. EST

Canada Last day to order Order by
BC, NL, NT, NU, YT Thursday, 12/12 6:00 p.m. EST
AB, MB, NB, NS, PE, SK Sunday , 12/15 6:00 p.m. EST
ON, QC Tuesday, 12/17 6:00 p.m. EST

2019 FedEx Holiday Shipping Cut Off Dates

Standard

Items shipped via Standard delivery usually take 4 to 6 business days once they've been shipped. Shipping and Service Charges include apportioned shipping, order processing, packaging, credit services, customer service and other costs related to serving you. Shipping charges are applied to the merchandise total of each individual shipment on your order. If shipping to multiple addresses, rate is charged for value of each shipment separately.


Merchandise Total Standard 4-6 Day Delivery 3 Day Delivery 2 Day Delivery 1 Day Delivery
$Up to $45.00 $7.95 $14.95 $19.95 $29.95
$45.01 - $75.00 $11.95 $19.95 $29.95 $39.95
$75.01 - $145.00 $16.95 $29.95 $39.95 $49.95
$145.01 - $245.00 $22.95 $34.95 $49.95 $59.95
$245.01 - $345.00 $28.95 $39.95 $59.95 $79.95
$345.01 - $445.00 $34.95 $49.95 $69.95 $89.95
$445.01 - $900.00 $46.95 $59.95 $79.95 $99.95
Over $900.00 6% 8% 10% 12%

Please note that Free Shipping offers are only valid for qualifying orders shipped within the contiguous 48 states and via standard shipping method. These offers cannot be applied to 3, 2 or 1 business day delivery services.

Expedited

Customers have the option to select expedited delivery to receive their order more quickly. Customers may choose a 1-day, 2-day, or 3-day delivery service. The chart below details the delivery time frame for each particular expedited service. Please note that orders placed after 2:00 PM (Eastern) will ship the next business day. Please note that expedited services are not available to PO Boxes.


Order by 2:00 PM
(Eastern) on...
Expect your delivery on...
  1-Day Service 2-Day Service 3-Day Service
Monday Tuesday Wednesday Thursday
Tuesday Wednesday Thursday Friday
Wednesday Thursday Friday Monday
Thursday Friday Monday Tuesday
Friday Monday Tuesday Wednesday
Saturday Tuesday Wednesday Thursday
Sunday Tuesday Wednesday Thursday

Truck Shipping

Due to size, weight or nature, select items deliver via truck and may incur an extra charge (notated in parentheses on the product page) in addition to standard shipping rates. Threshold delivery is available for all truck ship items (items notated by a truck icon on product page). The shipment will be brought into the first room of the residence or the lobby of an apartment/condominium complex. We have identified certain items that require special handling and are noted in their product description to be delivered white glove. These special delivery items will be placed in the room of your choice, and the debris will be removed from your home. The delivery company will not assemble your item.

Because you will be contacted by one of our select carriers for delivery, orders for items shipped via truck require a valid phone number to process. An adult signature (18 years or older) is required at the time of delivery.

Please inspect your item for damage before signing for the product. If there is visible damage to the outer packaging or product itself, please refuse the delivery. If you determine that there was concealed or otherwise hidden damage, please contact Hammacher Schlemmer customer service for assistance with a return or replacement. Please notify Hammacher Schlemmer within 14 days of receipt if your product is damaged. If you report damage after the 14 day window, you will be assessed a return service fee of at least $150.

Item Availability

Some items are not available for shipment within the standard 1 business day processing. Please see the statement on the product page that would note if an item may take longer to ship due to delivery direct from manufacturer or being out of stock temporarily.

Alaska, Hawaii and U.S. Territories

Orders shipping to Alaska, Hawaii and U.S. Territories will ship via 3 business day delivery service.

APO/FPO

Deliveries for our customers in the armed services will be shipped parcel post. Due to the transit time required to APO/FPO destinations, we strongly recommend an upgrade to 3 business day delivery option. Even so, please expect slightly longer delivery times.

For our Canadian Customers

Convenient delivery to Canada is available for only $15.95 per order in addition to our Standard Shipping (all charges in U.S. currency). Most orders to Canada are delivered through our expedited ground service and arrive at your door within 7 to 10 days from time of shipment. 3, 2 and 1 business day delivery are not available for Canadian shipments.

The Hammacher Schlemmer Lifetime Guarantee

Should any product purchased from Hammacher Schlemmer fail to meet your expectations for any reason, simply return it with proof of purchase. We will replace it or refund the cost of the item (less shipping and service fees) to your original form of payment. Orders over one year old will be credited in the form of a gift certificate.

For Further Assistance

As always, please feel free to call our customer service representatives at 1-800-321-1484 Monday - Friday 7:30 AM - 9 PM EST and Saturday - Sunday 7:30 AM - 8 PM EST.

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